Digital processes make for happy clients

Ellinor Collin

Ellinor Collin

Partner Channel Manager

It is difficult to defend the manual handling of administrative tasks. Not only because digitalisation has evolved a lot in recent years and simplified many processes, but also because it actively disadvantages customers to stick to old routines. Digitisation and integration between systems provide added value for customers.

In short, integrated systems mean that information registered in one system can be easily transferred to the other. Integrations, therefore, facilitate the work with several processes, which would otherwise take much longer. Work completed in connection with payroll management and invoicing, such as validation of time cards, absence control and calculation of time balances, expenses and purchases within projects, are examples of recurring administrative tasks that require a strategic workflow.

This type of administrative process is one of the accounting firms’ largest sources of revenue, while it can be one of the main obstacles to increased profitability. Manual handling of administration is probably the biggest time crunch for accountancies that want to increase their profitability. With digital and integrated systems, you can reduce the time you spend on administrative tasks so that you have more time to process new customers or implement relationship-building measures such as consulting or business development.

Spend time on value

Time reporting goes hand-in-hand with both payroll and invoice management. If you merge the two building blocks, the workflow will not only be more efficient, but the entire accountancy will have a more attractive market position because you will be able to offer more than just accounting services. Digitisation and smart integrations saves more time for each consultant. This means you can spend more time on adding value to each customer. If you obtain more for your money, then the demand for the accountancy’s services will increase accordingly. 

I often meet accountancies that want to develop and that are looking for methods to become more modern. What I experience that many people misunderstand is that it is a big project to change their routines. The development process does not have to be long, and it does not have to be cumbersome. Together with a partner who knows the strategy, tactics and set-up of the digital systems, the transition period will be shorter and almost imperceptible. Read more about what it means to be a QBIS Partner or email me and we can talk about how we can start the process for you.

QBIS adapts to your needs

QBIS time reporting system handles large parts of the basic work that helps accounting firms to optimize workflows. Time reporting is more than just timesheets and certification. QBIS helps with schedules, time-off planning, expense reporting and connects to your workplace collective agreement. We can also adapt deviations to your needs.

Together with QBIS project tools that handle budgeting and reports of both time and material purchases, the invoicing process for each customer is streamlined. Because the tool also provides functions for planning, risk management and follow-up of each project, the accounting firm receives data to help the end customer optimize their projects. It provides added value in the form of a committed accountancy partner who builds stronger relationships with its customers.

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